We at the workshop collaborate with the best suppliers to provide high-quality products at affordable prices for you.

But despite our best efforts, sometimes unforeseen product issues can occur. For this reason, we offer a warranty for specific products to ensure your comfort.

Warranties typically cover manufacturing issues. They may include repair of the product, subject to the conditions described:

How do you know if your product has a warranty?

To make sure your product has a warranty from the workshop, follow the steps below:

  • Visit the product page on our website.
  • Look for warranty information in the product description.
  • If the product includes a warranty, the duration of the warranty will be clearly displayed.

Warranty and coverage terms:

The workshop provides a warranty on selected products to ensure customer satisfaction. For the terms and conditions of your product warranty, please refer to the warranty information in the product description.

For kitchens:

Kitchen products are not eligible for returns and have a 5-year warranty against manufacturing defects through the workshop. Please note that kitchen products must be prepaid to complete the order.

Warranty information and details:

  • The warranty period varies according to the product.
  • Please refer to the warranty information in the product description
  • The warranty is only valid if stated in the product description The warranty generally covers manufacturing defects in materials or workmanship
  • Usually excludes damage caused by misuse, accidents, unauthorized repairs by the manufacturer, or defective installation by an unauthorized technician

Special conditions for furniture:

Furniture warranties require the furniture to be installed by the workshop and the product to remain in the original delivery location.

What the warranty doesn’t cover:

The warranty does not cover damages that result from the following:

  • Misuse: Such as improper use, overloading the product, or using it for purposes for which it is not intended
  • Accidental damage: Such as spills, stains, tears, and scratches.
  • Unauthorized repairs: Any repairs made by unauthorized persons
  • Gradual wear and tear from normal use.
  • Installation defects: For furniture. The warranty does not cover installation defects that occur when the product is installed by an incompetent person

How to use the warranty:

The workshop provides a warranty on selected products for your convenience and to use the warranty. Please follow these steps

within 30 days of receipt: If you experience any issues within the first 30 days, please see our Return Policy for more details.

After 30 days with warranty: Contact the workshop’s customer service to start the warranty policy. Please provide details of your request and describe the issue.